Once you have logged into your donor profile, select the Contact Preferences link in the left-hand column.
To update your contact information, navigate to the "Profile" section where your name and address are displayed. Select the red pencil icon in the upper-right hand corner. Here you will be able to update and save the relevant information:
- To update your contact preferences, select the Communication Preferences section below your profile. You will then be prompted to either change the frequency of communications that you receive, or report duplicate mailings.
- We hope you will find these instructions helpful. If you are still having difficulty using the portal, please feel free to make your request via our online Contact information/preferences update form (which does not require logging in to your account):
https://www.doctorswithoutborders.org/get-involved/ways-to-give/donor-services/update-contact
If you would prefer to make your request by phone, please feel free to call us at: (888) 392-0392